I’ve had complaints. “That last email had a tone in it.” It’s tough when dealing with this one person, who I’d describe as the Sarah Palin of project detail - can’t remember what we agreed to last week, but is always right, persistently ignorant. This is the same person that many of the @MeetingBoy tweets are about, including this one about an email I never sent.

So help me out. Here’s what I need to say:

You are out of line telling us you’re worried the client won’t be OK with this, and that we never told the client this. You yourself brought this very issue to the client’s attention 10 days ago in his office in front of other members of the team, and he approved it.

What is the nice, tone-free way to say this?